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How to Edit Your Resources - Customer Support Guide

Your resource editing experience is designed to help you transform your knowledge into engaging, professional learning content with ease. Whether you're updating an existing video, refining your message, or adding interactive elements, our AI-powered tools make the process simple and intuitive.

Overview

Your resource editing experience is designed to help you transform your knowledge into engaging, professional learning content with ease. Whether you're updating an existing video, refining your message, or adding interactive elements, our AI-powered tools make the process simple and intuitive.

We see the value in your knowledge and are here to help you share it with the world. With Kaha Create, you'll have the tools and support to share your expertise widely, reaching audiences in ways that stay true to your kaupapa.


How to Use This Feature

🏠 Step 1: Access Your Sharing House

  1. Log into your Kaha Create account

  2. Navigate to "Sharing house" from the top menu

  3. Find the resource you want to edit

  4. Click the "Edit" button on your chosen content

πŸ“‹ Step 2: Complete Your Survey (Step 1 of 4)

Before diving into video editing, help us understand your kaupapa:

  1. Share your why: Tell us why you're sharing this knowledge (minimum 20 characters)

  2. Choose your audience: Select who this mātauranga is meant to serve:

    • ☐ My team

    • ☐ Rangatahi (youth)

    • ☐ Tamariki (children)

    • ☐ Other organisations

  3. Click "Next" to continue

πŸ€– Step 3: Enhance Your Video with AI Magic

Our AI-powered video enhancement makes your content shine:

  1. Upload or review your video: Your existing video will be displayed

  2. Turn on AI assistance: Toggle the AI switch to "ON" for enhanced features

  3. Try Magic Edit: Click the "Magic Edit" button to:

    • Let AI analyse your video's message

    • Get suggested visuals that enhance your story

    • Add AI-generated images matching your kaupapa

    • Include eye-catching text overlays

    • Review and customise auto-generated subtitles

    • Apply professional transitions and effects

βš™ Step 4: Fine-tune in the Advanced Editor

Once Magic Edit processes your video (usually takes 10-15 seconds):

  1. Edit your transcript: Click any segment to modify the text

  2. Add text overlays: Use the Text tool to add titles and captions

  3. Enhance with media: Browse suggested images or add your own

  4. Adjust timing: Use the timeline to perfect your content flow

βœ… Step 5: Export Your Enhanced Video

When you're happy with your edits:

  1. Click "Finalise Editing & Export"

  2. Review the estimated file size

  3. Click "Export Video" to process your final version

  4. Wait for processing to complete (progress bar will show status)


Best Practices

πŸ€– Making the Most of AI Enhancement

  • Let AI do the heavy lifting: Magic Edit analyses your content and suggests relevant improvements

  • Review before accepting: You have full control over which AI suggestions to keep

  • Edit transcripts carefully: Accurate transcripts improve accessibility and engagement

πŸŽ₯ Video Quality Tips

  • Keep it concise: 30-60 second videos work best for educational content

  • Speak clearly: This helps AI generate better transcripts and suggestions

  • Good lighting helps: Well-lit videos process better through AI enhancement

🌿 Cultural Considerations

  • Honour your kaupapa: Our platform respects your cultural values and messaging

  • Authentic voice matters: AI enhances but never changes your core message

  • Community first: Consider how your content serves your whānau and community


Troubleshooting

🚨 Common Issues and Solutions

"I can't access the Exercises or Access tabs"

What's happening: Progressive unlocking requires survey completion

Solution:

  • βœ… Complete the Survey tab first - our editing process unlocks progressively

  • βœ… Make sure you've filled in the minimum 20 characters for your "why"

  • βœ… Select at least one audience option before proceeding

"Magic Edit is taking a long time"

What's happening: AI processing is analysing your content

Solution:

  • βœ… AI processing typically takes 10-15 seconds for standard videos

  • βœ… Don't close your browser tab during processing

  • βœ… The system is analysing your content, generating images, and creating subtitles

"My transcript edits aren't saving"

What's happening: Changes need to be saved manually

Solution:

  • βœ… Click the "Save" button after making changes to each segment

  • βœ… Look for the "Changes saved" confirmation message

  • βœ… If issues persist, refresh the page and try again

"Export is stuck or slow"

What's happening: Video processing takes time based on enhancements

Solution:

  • βœ… Video export can take 15-20 seconds depending on length and enhancements

  • βœ… Keep your browser tab open during export

  • βœ… The progress bar shows real-time status updates

"I can't see my edited resource"

What's happening: Updates may take a moment to appear

Solution:

  • βœ… After export, you'll be returned to your Sharing House

  • βœ… Your updated resource will show the latest changes

  • βœ… It may take a moment for thumbnails to update


Frequently Asked Questions

Q: Can I edit my resources on my phone or tablet?

A: Absolutely! Our editing interface works beautifully on all devices. The mobile experience maintains full functionality with touch-friendly controls.

Q: What happens to my original video when I use Magic Edit?

A: Your original video is safely preserved. Magic Edit creates an enhanced version while keeping your source material intact.

Q: How do I know if my changes are saved?

A: You'll see confirmation messages like "Changes saved" and "Transcript segment has been updated" when your edits are successfully stored.

Q: Can I undo changes I've made?

A: Yes, you can edit transcript segments multiple times. For major changes, you can always return to your original video and start the enhancement process again.

Q: What file formats does the export support?

A: Your enhanced videos are exported in web-optimised formats that work across all devices and platforms.

Q: How long can my videos be?

A: While there's no strict limit, videos between 30 seconds and 5 minutes work best for educational content and AI processing.

Q: Can I collaborate with others on editing my resources?

A: Currently, resource editing is designed for individual use. Team collaboration features may be available in future updates.

Q: What happens if I lose internet connection while editing?

A: Your progress is saved automatically as you work. You can return to continue editing where you left off once your connection is restored.

Q: Can I add my own music or sound effects?

A: Currently, our focus is on enhancing your voice and message with visuals and text. Audio enhancement features may be added in future updates.


Quick Reference

πŸ“± Device Compatibility

  • βœ… Mobile: Full editing capabilities on smartphones

  • βœ… Tablet: Optimised interface for touch interaction

  • βœ… Desktop: Complete feature set with enhanced workflow

⏱ Typical Timeframes

  • Magic Edit processing: 10-15 seconds

  • Video export: 15-20 seconds

  • Transcript editing: Instant with manual save

🎯 Key Success Tips

  • Complete the survey first to unlock all features

  • Use AI assistance for best results

  • Review and customise all AI suggestions

  • Keep videos focused and clear

  • Honour your cultural values throughout


Guide updated: 18 August 2025
For more support, visit our help centre or contact support directly

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