company logo

Help center

Go to Kaha Create
Kaha Create Platform
All collectionsGuidance and SupportBeing a Hub Admin: Your Guide to Managing Your Organisation's KnowledgeMaking Your Hub Restricted: A Step-by-Step Guide

Making Your Hub Restricted: A Step-by-Step Guide

Who is this for? Creators, Admins, and Organisation leads who want to limit access to their knowledge hub.

Why restrict your hub? A restricted hub means only people you've invited can view and access your content. This is useful if your knowledge is for a specific whānau, team, organisation, or kaupapa community only.

How to Make Your Hub Restricted

Step 1: Access Hub Settings Go to Settings in your Profile Menu, then Hub Settings.

Step 2: Find the Access Control Toggle In settings, you'll see a toggle Public and Restricted. This determines who can view your hub. By default, hubs are set to public - meaning anyone can see them.

Step 3: Toggle to Restricted To make your hub restricted (private), simply tap or click the toggle to change the setting from public to restricted.

Step 4: Save Your Settings Click Save settings to confirm your changes

Inviting Users to Your Restricted Hub

Once your hub is restricted, only people you invite will be able to view or access your resources. You can manage who has access by inviting members to join your hub.

How to Invite Users

Step 1: Open Hub Settings Click Hub Settings in your Profile Menu.

Step 2: Choose Your Invitation Method

You have two options depending on how many people you need to invite:

Option A: Invite One Member at a Time

  • Click Invite Member

  • Enter the person's email address

  • They'll receive an invitation to join your hub

  • Once they accept, they'll have full access to your resources

Option B: Invite Multiple Members Using Bulk Invite

  • Click Bulk Invites

  • Upload a CSV file containing email addresses of all the people you want to invite

  • The system will send invitations to everyone on your list

  • Members will receive invitations and can join once they accept

Step 3: Members Accept Their Invitations Invited members will receive an email asking them to join your hub. Once they accept the invitation, they'll have access to all your resources.


Understanding Member Access Levels

When you invite people to your hub, you'll need to assign them an access level. Each level has different permissions:

Viewer Viewers can access and learn from all the resources in your hub, but they cannot create, edit, or manage content. Choose this access level for team members, whānau, students, or anyone who should participate in the learning.

Creator Creators can access and learn from all resources in the hub, and they can also create and upload new content. If you invite community contributors as Creators, they'll have full access to view and learn from all existing knowledge in the hub, as well as the ability to add their own resources. Only invite people as Creators if you want them to contribute content to your hub.

Admin Admins have full control of the hub, including managing members, settings, and all content. Only assign this level to people you fully trust to manage your hub.

Choosing the Right Access Level

  • If you're inviting team members or learners to participate in the learning, add them as Viewers

  • If you're inviting community contributors who will add content to your hub, add them as Creators — they'll also be able to access all existing knowledge in the hub

  • If you need a different kind of access level for your use case, contact our support team at
    [email protected] and we'll help you find the right solution


What Happens When Your Hub is Restricted?

Once restricted, anyone who tries to view your hub will see a message letting them know the hub is restricted access. The message will also direct them to contact you if they think they should have access.

This means:

  • Only people you've invited can view the content

  • Others will see a message explaining it's restricted

  • They'll know how to request access from you


Tips for Managing a Restricted Hub

  • Invite your people: Decide who needs access and send them an invitation to join

  • Choose your method: Use Invite Member for small groups or Bulk Invites for larger teams

  • Control your knowledge: Keep your mātauranga safe and share only with those who need it

  • Make decisions carefully: Consider who in your whānau, team, or organisation should have access

Did this answer your question?
😞
😐
😁