Transform your organisation's generic URL into a memorable, professional web address that's easy to share and promotes your brand. Your custom slug URL makes it simple for your community to find and access your learning hub.
What it does: Converts URLs like https://kahacreate.com/organization/17
into clean, branded URLs like https://kahacreate.com/peras-hub
Why it matters: Professional URLs are easier to remember, share, and build trust with your audience when promoting your organisation's learning content.
Navigate to your organisation hub
Click "Sharing house" in the main navigation
Or access your organisation through the user menu
Check your URL
Look at your browser's address bar
Your organisation's slug URL appears as: https://kahacreate.com/your-organisation-name
Share your URL
Copy the URL from your browser
Share directly with team members or on social media
Use in email signatures or promotional materials
Your organisation's URL slug is automatically created from your organisation name:
RuleExampleSpaces → hyphens (-)"Pera's Educational Hub" → /peras-educational-hubLowercase conversion"Community Health NZ" → /community-health-nzSpecial characters removed"Auckland Council Training" → /auckland-council-training
Keep your organisation name clear and concise
Shorter names create more memorable URLs
Avoid unnecessary words that make URLs longer
Share your URL consistently
Use your slug URL in all promotional materials
Include in email signatures and social media profiles
Add to business cards and marketing materials
Test your URL regularly
Ensure your organisation page loads correctly
Check that all content displays properly
Verify sharing features work as expected
Better search engine ranking - Clean URLs perform better in search results
Improved user experience - Easier to remember and type
Professional appearance - Builds trust with your audience
Social media friendly - Looks better when shared on platforms
Symptoms: Getting a 404 error when accessing your organisation's slug URL
Solutions:
Check the URL format
Ensure you're using the correct slug format
Verify there are no typos in the organisation name
Try the full organisation name
Use your complete organisation name with hyphens
Example: "Lindy Creator Educational Hub" → /lindy-creator-educational-hub
Contact support
If the URL still doesn't work, reach out to our support team
Include your organisation name and the URL you're trying to access
Current limitation: Custom URL editing isn't available yet in organization settings
Workaround:
URL is automatically generated from your organisation name
To change your URL, update your organisation name in settings
Keep in mind this changes how your organisation appears throughout the platform
Future update: Custom slug editing coming to organization settings!
Why this happens: Long organisation names create lengthy URLs
Solutions:
Consider shortening your organisation name
Remove unnecessary words like "The", "Inc", "Ltd"
Use abbreviations where appropriate
Focus on your core brand name
Use your current URL
Even long URLs work perfectly for sharing
Your community can still access your content easily
A: Currently, URLs are automatically generated from your organisation name. Custom URL editing will be available in future updates. If you need a specific URL format, you may need to adjust your organisation name in the settings.
A: Yes! During our transition to slug-based URLs, both old and new URL formats continue working. We recommend using the new slug URLs for better SEO and user experience.
A: Simply visit your organisation hub and look at the URL in your browser's address bar. The slug is automatically generated from your organisation name.
A: No, each organisation must have a unique URL slug. If there's a conflict, the system handles this automatically, though custom resolution options are coming in future updates.
A: No, organisation URLs are not case-sensitive. /Peras-Hub
and /peras-hub
both work the same way.
A: Absolutely! Your slug URL is perfect for:
Social media - Profiles and posts
Email signatures - Professional contact information
Business cards - Easy-to-remember web address
Website links - Partnerships and collaborations
Direct sharing - Community engagement and promotion
Spaces become hyphens (-)
All lowercase letters
Special characters removed
Unique across all organisations
Social media promotion
Email marketing campaigns
Partnership communications
Community sharing
Professional networking
If you experience issues with your organisation URL or need assistance customising your web presence, contact our support team with:
Your organisation name
The URL you're trying to access
Description of the issue you're experiencing
Guide updated: 18 August 2025
For more support, visit our help centre or contact support directly