Understanding Content Permissions

Understanding Content Permissions

Who Owns Content?

When you create a resource, you own it. Only you can edit your content unless you specifically give permission to others to collaborate.

Importantly, Kaha Create does not own your content - you do. We’re just helping you share it.

Who Can See Content?

• Your organisation members can view your content based on the access settings you choose

• You control whether content is free, paid, or requires special access

• Content stays within your organisation unless you explicitly share it elsewhere

Special Situations:

• Collaborative content: You can invite other Creators to help edit specific resources

• Organisation templates: Admins and Owners can create templates for everyone to use

• Archived content: Only Owners can permanently delete organisation content

Common Questions

"I can't create content. What's wrong?"

Check these things:

1. Do you have a Creator or higher role?

2. Have you selected the right organisation?

3. Has your organisation reached its plan limit?

Solution: Contact your organisation's Owner or Admin to check your role.

"I can't see content I think I should access."

This might be because:

1. The content is restricted or in draft mode

2. Your role doesn't permit access to that type of content

3. You're looking in the wrong organisation

Solution: Check with the content creator or your Admin about access.

"I need to invite someone but can't."

Remember:

• Only Owners and Admins can invite people

• You can only invite people to organisations where you have Owner or Admin role

Solution: Ask your Owner or Admin to send the invitation, or request an Admin role if appropriate.

"I want more permissions. How do I get them?"

Role changes can only be made by your organisation's Owner. Contact them to discuss your needs and whether a role change is appropriate.

"Can I change my role myself?"

No - for security reasons, only Owners can change roles. This ensures proper oversight of who has access to what.

Getting Help

Organisation Issues:

Contact your organisation's Owner or Admin first - they can help with most questions about access and permissions.

Platform Issues:

Contact Kaha Create support at [email protected]

Role Change Requests:

Speak with your organisation's Owner about changing your role.

Tips for Getting the Most From Your Role

For Owners:

• Start small: Begin with just Creators, add Admins as you grow

• Regular reviews: Check team roles every few months

• Clear guidelines: Set expectations for content creation and sharing

• Trust your team: Give people the access they need to do their mahi

For Admins:

• Support your team: Help Creators and Viewers make the most of the platform

• Stay organised: Keep content well-categorised and easy to find

• Communicate: Keep your Owner informed about what's happening

For Creators:

• Know your tools: Learn all the features available to make great content

• Be consistent: Regular content keeps your audience engaged

• Collaborate: Work with other Creators when appropriate

• Track engagement: Use your analytics to improve your content

For Viewers:

• Engage actively: Don't just watch - complete exercises and provide feedback

• Bookmark content: Save resources you want to revisit

• Ask questions: Use comments to seek clarification

• Share learning: Help others benefit from what you've learnt

Important Notes

• Your data is secure: We follow New Zealand privacy laws and Māori Data Sovereignty principles

• Roles take effect immediately: When your role changes, your permissions update straight away

• Multiple organisations: Having different roles in different organisations is completely normal

• Cultural integrity: We respect the importance of protecting cultural knowledge and provide tools to do so appropriately

Need more help? Visit our support centre at support.kahacreate.com or email us at [email protected].