Roles determine what you can do within a Kaha Create knowledge hub. Your role depends on how you were invited to join an organisation and what level of access you need.
Who gets this: The person who created the organisation or someone who's been given ownership
What you can do:
Complete control over your organisation's knowledge hub
Invite and manage all team members
Create and publish content
Manage billing and subscriptions
Access all analytics and insights
Customise branding and settings
Export organisation data
What this means: You're in charge! You have full control over your knowledge hub and can manage every aspect of your organisation.
Who gets this: Trusted team members who help manage the organisation
What you can do:
Invite new team members (Creators and Viewers)
Remove team members (except Owners)
Create and publish content
View all content in your organisation
Organise and categorise content
View basic analytics
Support other team members
What you can't do:
Change billing or subscription settings
Delete the organisation
Remove or change Owners
Invite other Admins
What this means: You help run things day-to-day but don't have full ownership responsibilities.
Who gets this: Team members who create and share knowledge content
What you can do:
Create unlimited learning resources (within your plan)
Use all creation tools (video recording, AI editing, etc.)
Edit and update your own content
Set who can access your content
View how people engage with your content
View other team members' content (if permitted)
What you can't do:
Invite other team members
Edit content created by others
Change organisation settings
View organisation-wide analytics
What this means: You focus on creating great content without worrying about managing the organisation.
Who gets this: Team members, volunteers, or external people who need to access and learn from content
What you can do:
View and engage with learning content
Complete quizzes and exercises
Download resources (if permitted)
Track your learning progress
Comment and provide feedback (if enabled)
Bookmark favourite content
What you can't do:
Create any content
Invite other team members
Change any settings
View organisation management features
What this means: You're here to learn and engage with content, not to create or manage it.
Who gets this: Kaha Create staff only
What this means: This is our support team who can help you with technical issues, but they won't make changes without your permission.
You can be a member of several organisations with different roles in each. For example:
Owner of "Community Health NZ"
Creator in "Auckland Council Training Hub"
Viewer in "Wellington Business Network"
When you log in, you'll see all your organisations and can switch between them. Your permissions in each are completely separate.
Your Role
Who You Can Invite
Owner | Admins, Creators, Viewers |
Admin | Creators, Viewers |
Creator | Cannot invite others |
Viewer | Cannot invite others |
You send an invitation specifying the role you want to give
The person receives an email with an invitation link
They accept the invitation
They automatically get the role you assigned
Invitation links expire after 7 days for security