Check if the Shareable is still in Draft mode
Verify if approval workflow is enabled and content is pending review
Ensure the Shareable hasn't been set to private or restricted access
Confirm they have Creator or Admin permissions
Check that their invitation was accepted and they've logged in
Verify they're using a supported file format (MP4, MOV for videos; PDF, PPT for documents)
Go to Huh Members in Settings
Find the person you want to remove
Click the three dots (⋮) next to their name
Select Remove Access or Change Role
Check the System Status page for any platform-wide issues
Ask learners to try a different browser or clear their cache
If issues persist, contact Kaha Create support through the Help Centre